The volume of calls and inquiries to the Immigration Department is through the roof and so is the frustration and helplessness among applicants who get no reply. ‘It’s been a total nightmare to have our lives in limbo,’ said one.
IN THE NEWS: toronto.com - Getting ‘ghosted’ by Canada: Why those trying to reach immigration officials say no one is picking up the phone
https://www.toronto.com/news-story/10575796-getting-ghosted-by-canada-why-those-trying-to-reach-immigration-officials-say-no-one-is-picking-up-the-phone/