On May 7, 2019, I rose in Question Period to ask:
"Mr. Speaker, can members believe that over eight million Canadians cannot talk to a real person when they call government call centres? Whether it is about their EI, pensions or immigration matters, call centres are a dead end. It is so bad at IRCC that over 70% of the callers could not even get through. That is 1.2 million people. No wonder, as there are no service standards: no standards on access, no standards on timeliness, no standards on accuracy. Do the Liberals not believe Canadians deserve the most basic level of service from their government?"
NDP MP Jenny Kwan reacts to Trudeau-era minister Marc Miller back into Liberal cabinet and Joël Lightbound becoming Quebec lieutenant and Julie Dabrusin taking on parks and nature to her portfolio, says ‘no matter how they try to reconfigure their look, you know, it’s the same group of people.’
MPs speak with reporters on Parliament Hill as they convene for the daily question period in the House of Commons. They face questions about Liberal MP Steven Guilbeault’s resignation from cabinet over the federal government’s new energy pact with Alberta, which lays the groundwork for a new bitumen pipeline to the B.C. coast.
Speaking with reporters are Liberal MPs Peter Fragiskatos, Sean Casey, Charles Sousa, and Anthony Housefather and NDP MPs Jenny Kwan and Gord Johns. (no interpretation)
NDP MP Jenny Kwan faces questions from reporters on Parliament Hill on reports of talks between Alberta, Saskatchewan and the federal government over the development of a new pipeline. The negotiations, which British Columbia was not a part of, pertain to the possibility of a new bitumen pipeline from Alberta to the north coast of B.C (no interpretation)