On May 7, 2019, I rose in Question Period to ask:
"Mr. Speaker, can members believe that over eight million Canadians cannot talk to a real person when they call government call centres? Whether it is about their EI, pensions or immigration matters, call centres are a dead end. It is so bad at IRCC that over 70% of the callers could not even get through. That is 1.2 million people. No wonder, as there are no service standards: no standards on access, no standards on timeliness, no standards on accuracy. Do the Liberals not believe Canadians deserve the most basic level of service from their government?"
Message to Mark Carney and other party leaders, calling on a renewed vision for immigration and in the face of deepening public concern for Canada's economic security. Now is a critical time to highlight the reciprocal relationship between immigration and a strong economy, and trends in anti-immigrant sentiment, driven by disinformation, must be addressed.
No 51 US State! Message to US President Donald Trump.
