On May 7, 2019, I rose in Question Period to ask:
On Monday May 25 2026, NDP MP Jenny Kwan responded to Prime Minister Carney's Spring Economic Update & Bill C-30, the Spring Economic Update Implementation Act.
Parliament Video: Jenny in Question Period: 8 million unanswered calls to government call centres?
Parliament Video: Jenny in Question Period: 8 million unanswered calls to government call centres?
"Mr. Speaker, can members believe that over eight million Canadians cannot talk to a real person when they call government call centres? Whether it is about their EI, pensions or immigration matters, call centres are a dead end. It is so bad at IRCC that over 70% of the callers could not even get through. That is 1.2 million people. No wonder, as there are no service standards: no standards on access, no standards on timeliness, no standards on accuracy. Do the Liberals not believe Canadians deserve the most basic level of service from their government?"
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On April 20th MP Jenny Kwan spoke in support of Bill C-226 for a national food price transparency, and commented on NDP calls for banning surveillance pricing; excess profit taxes on grocery giants; stronger competition enforcement; measures to break up corporate concentration in the food supply chain, and a public option for groceries.
*Click image or link to watch the video - https://www.youtube.com/watch?v=_-EGkatjcxU
