The COVID-19 pandemic has exposed the many gaps that exist in Canada’s social security, emergency response, healthcare, and supports for small businesses in times of crisis. Over the course of the pandemic, I have heard countless stories of how individuals, businesses, non-profit organizations, and communities have struggled with the hardships of the pandemic, and how they have fallen through the cracks of the government’s patchwork responses. 

By listening to the stories of constituents and organizations in Vancouver East, I have been advocating for better and more comprehensive pandemic supports for struggling individuals, families, and businesses. Going forward, I will continue to bring the voices and needs of the community to parliament so that no one is left behind. 

Based on the current eligibility rules for CERB, it would appear that single parents who are no longer receiving vital spousal or child support payments due to their ex-partners' income being affected by COVID-19 are not eligible.
Understandably, changes in an individual’s financial circumstances have been magnified during this time. This extends to ex-partners no longer having the income to make their spousal and child support payments, and in effect many single parents are suddenly left scrambling as their income has been severely reduced. Currently, child and spousal support do not qualify as income for the purposes of Employment Insurance (EI), nor as revenue for the purpose of qualifying for CERB.

One of the challenges that community members have brought to my attention during this pandemic is barriers to accessing internet from home during self-isolation. A constituent who is a senior contacted my office when after 19 days of social distancing, she has run out of internet data on her phone plan. She noted that many places where community members could previously access internet, such as libraries, community centers, and coffeeshops, have all closed due to the pandemic. While there are outdoor locations where free WiFi can be accessed, as an elderly person with a compromised immune system, she does not feel safe in going out, and rightly so.

As you know, seniors across Canada rely on the GIS to supplement their income. As GIS is assessed on income, seniors who receive their benefit must file income taxes on time to avoid having their benefit cut-off. The GIS cut-off generally takes place in July for seniors who have not filed their income taxes.
In light of the COVID-19 pandemic, the deadline for filling taxes has been extended to June 1, 2020 for all Canadians. When the question of how this extension will pertain to seniors who receive GIS, I was informed that the ministry has committed to ensuring that no one’s GIS will be interrupted and that mechanisms to make that happen are being worked on.

First, I urge that an automatic 6-month extension/renewal of temporary work permits and study visas be given to those here on a temporary status. This would reduce the amount of strain not only on IRCC, but additionally provide these temporary residents with a sense a relief during this difficult time. This automatic extension/renewal would only need to be in place until the COVID-19 pandemic has subsided. After this period the regular extension/renewal application process could resume once again.
This temporary measure would encompass those with a visitor visa, study permit or a work permit. According to your government website, as of April 2nd, the estimated processing time for renewing these permits is as follows:
        • Study permit: 120 days
        • Visitor Extension: 103 days
        • Work permit: 89 days

There is growing fear among frontline workers and community members in the Downtown Eastside as they are receiving mixed messages about the presence of the COVID-19 virus in the community. According to recent media reports, Vancouver's Medical Health Officer, Dr. Patricia Daly is not providing a specific number on how many COVID-19 cases are confirmed in the Downtown Eastside. Instead, she suggests that we can assume COVID – 19 is “everywhere” in the Downtown Eastside. If this reporting is correct, given this latest development, this means that everyone in the community, including frontline workers, are at a heightened level of risk of exposure to the virus.
Frontline workers and community members in my riding are anxious and afraid. A frontline worker wrote to me informing me about the enormous strain on her mental health that working in dangerous conditions have caused. She also informed me that she has begun making plans with her family in the event that she dies from Covid-19. She is angry that health authorities will not clarify whether there have been confirmed cases of Covid-19 in the Downtown Eastside community.

As organizations are not not able to get the PPE that they need, some folks in the Downtown Eastside have been sewing homemade fabric masks for community members and staff. While I applaud the spirit of community support, I am also worry that these homemade fabric masks may not meet medical standards and simple serve to provide a false sense of safety.
According to media reports, Dr. Patricia Daly is not providing a specific number on how many Covid 19 cases are confirmed in the Downtown Eastside and that we can assume COVID – 19 is “everywhere” in the Downtown Eastside. If this reporting is correct, everyone in the community including frontline workers are at a heightened level of risk of exposure to the virus. The stress and anxiety for the vulnerable community members and frontline workers is at an all-time high, and organizations are desperate to obtain protective equipment for their workers. Could you please advise if this is at all possible for these organizations? If yes, could you please also advise how and who the organizations should be in touch with to obtain the much needed resource?

One of the emergency measures to support low and modest income earners during the pandemic is an increase in the Goods and Service Tax Credit (GSTC) this year, doubling the maximum GSTC amount, providing an average boost of $400 for single individuals and close to $600 for couples. While this measure will bring much needed relief to those who qualify, we are concerned that this tax credit will not reach those whose student loans are in default and in collections. We have similar concerns for the Emergency Care Benefit, which will also be administered through the CRA.

Emergency funds like the increased GTSC and the Emergency Care Benefit are intended to help those who are financially hit the hardest and are most vulnerable during the pandemic, in addition to providing a boost to the economy. If the benefits are garnished and returned to the government, it would defeat the intended purpose. For these reasons, we are requesting that the garnishing of tax credits and tax refunds to repay student loan debts be suspended so individuals can fully benefit from the emergency financial measures that have been put in place during these trying times.

Unfortunate, it is not uncommon for Canadians to struggle to repay their student loans. Once you’ve missed payment for more than 9 months, the loan is transferred to the CRA for collections. Interests continue to accumulate, even if CRA no longer “actively” take collection action after several years. Once an individual is in this situation, any tax credits and tax refunds an individual may qualify for is automatically garnished and applied to the debt.
One of the emergency measures to support low and modest income earners during the pandemic is an increase in the Goods and Service Tax Credit (GSTC) this year, doubling the maximum GSTC amount, providing an average boost of $400 for single individuals and close to $600 for couples. While this measure will bring much needed relief to those who qualify, we are concerned that this tax credit will not reach those whose student loans are in default and in collections. We have similar concerns for the Emergency Care Benefit, which will also be administered through the CRA.

Are you ready to take action?

Contact Jenny
Mobile Offices
Constituent Resources

Sign up for updates